Shipping policy

 

At MinerWiners, we are committed to delivering your orders quickly, securely, and efficiently. This Shipping Policy explains how we process, package, and deliver orders placed through minerwiners.com. By placing an order on our website, you agree to the shipping terms outlined below.

We strive to provide a seamless shopping experience for every customer. Our team carefully prepares every order before dispatch to ensure it arrives in excellent condition. While we work hard to meet our estimated delivery times, shipping schedules may occasionally be affected by weather conditions, customs inspections, public holidays, or carrier delays beyond our control.

Customers are encouraged to review this Shipping Policy before placing an order. If you have any questions regarding shipping, our customer support team is always available to assist you during business hours.

Order Processing & Shipping Time

All orders are processed after payment has been successfully confirmed. Orders placed during business hours are typically prepared within 1–2 business days.

Estimated Shipping Times
    •    Domestic Orders: 3–7 business days
    •    International Orders: 7–21 business days

Delivery estimates begin once your order has been shipped, not when the order is placed.

Once your package has been dispatched, you will receive a shipping confirmation email with tracking information (where available). Customers are responsible for ensuring that all shipping details provided during checkout are accurate. MinerWiners cannot be held responsible for delays or failed deliveries resulting from incorrect shipping information.

Please note that shipping times are estimates and may vary depending on your destination, customs processing, courier operations, seasonal demand, and unforeseen circumstances.

Shipping Charges, Delivery & Business Hours

Shipping fees are calculated during checkout based on your delivery location, package weight, and selected shipping method.

We work with reliable courier partners to ensure that every package is delivered safely. However, once an order has been transferred to the shipping carrier, delivery schedules are controlled by the courier.

Business Hours

Our customer support and order processing team operates during the following hours:

Working Hours

9:00 AM – 6:00 PM

Working Days

Monday – Saturday

Closed

Sunday

Orders placed after business hours, on Sundays, or on public holidays will be processed on the next working day.

Customers are encouraged to inspect their package upon delivery. If a shipment arrives damaged, please contact our support team immediately with photos of the package and its contents.

Shipping Address, Changes & Delivery Issues

Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully review your shipping information before confirming your purchase.

If you need to update your shipping address after placing an order, contact our support team as soon as possible. Address changes may only be possible before the order has been shipped.

If a package is returned due to:
    •    Incorrect shipping information
    •    Failed delivery attempts
    •    Refusal to accept delivery
    •    Unclaimed packages

the customer may be responsible for any additional shipping charges required to resend the order.

MinerWiners is not responsible for delays caused by customs clearance, severe weather, transportation disruptions, or other events beyond our reasonable control.

If your tracking information indicates that your package has been delivered but you have not received it, please first check with household members, neighbors, or your local courier before contacting our support team.

Contact Information

We are dedicated to providing excellent customer service and ensuring your orders arrive safely.

If you have any questions regarding shipping, delivery status, or order processing, please contact our customer support team during business hours.

Business Hours

Monday – Saturday

9:00 AM – 6:00 PM

Closed on Sundays

Business Address

MinerWiners

Address :minerwiners247@gmal.com

Phone # +1(412)-550-(1313)

Please insert your complete business address here.

Thank you for choosing MinerWiners. We appreciate your trust and look forward to serving you with reliable shipping and exceptional customer support.